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Design, Support and Strategic Services (DS3)

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True to our name, the Design, Support, and Strategic Services (DS3) department provides support for everything from design thinking and course design to technical support consulting, data reporting, master schedule and strategic planning, including professional learning from the Crucial Learning® Suite.

Design Services

The Design Lab was born out of a need to support the development of impactful professional learning using the principles of design thinking and honoring adult learning theory. Since its launch, the Design Lab has added services in survey, conference, and, most recently, data dashboard design. Learn More

Support Services

DS3 Support Services assists the Texas Education Agency (TEA) through technical assistance. In addition, the services available to districts include data analysis, dashboard development, and hub creation. Learn More

Crucial Learning® Series
ESC Region 11 is proud to be the only Education Service Center in Texas currently offering the full Crucial Learning® Series of courses! Learn More

ESC Region 11 Contact

For more information about DS3, contact the following ESC Region 11 staff member(s).

Dr. Jodi Mata

Director of Design, Support and Strategic Services

Jennifer Baadsgaard

Design, Support and Strategic Services Coordinator

Giovanna Piazza

Design, Support, and Strategic Services Coordinator

Dr. Mike Schellen

Design, Support, and Strategic Services Coordinator

Mariece Bankesie

Online Instructional Designer

Robert Bishop

State Initiatives Technical Lead

Denise Boenisch

Canvas Support Specialist

Sarah Broad

Online Instructional Designer

Tammy Holly

Help Desk Technician

Kandi McAninch

Technical and Design Support Specialist

Lori Miniet

Online Design Project Management Lead

Chelsea Moore

State Lead Content and Facilitation

Amanda Pastor

Online Instructional Designer

Missy Peysen

Online Support Specialist

Evelia Segura

Content and Facilitation Specialist

Chris Tims

Online Instructional Designer - Team Lead