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Design, Support and Strategic Services (DS3)

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True to our name, the Design, Support, and Strategic Services (DS3) department provides support for everything from design thinking and course design to technical support consulting, data reporting, master schedule and strategic planning, including professional learning from the Crucial Learning® Suite.

Design Services

The Design Lab was born out of a need to support the development of impactful professional learning using the principles of design thinking and honoring adult learning theory. Since its launch, the Design Lab has added services in survey, conference, and, most recently, data dashboard design. Learn More

Support Services

DS3 Support Services assists the Texas Education Agency (TEA) through technical assistance. In addition, the services available to districts include data analysis, dashboard development, and hub creation. Learn More

Crucial Learning® Series

ESC Region 11 is proud to be the only Education Service Center in Texas currently offering the full Crucial Learning® Series of courses! Learn More

Our Leadership Team

Dr. Jodi Mata

Director of Design, Support and Strategic Services

Jennifer Baadsgaard

Design, Support and Strategic Services Coordinator

Giovanna Piazza

Design, Support, and Strategic Services Coordinator

Chris Tims

Design, Support, and Strategic Services Coordinator