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ESC Region 11 C.A.R.E.S.
At ESC Region 11, we believe that quality customer service should be at the center of everything we do, both internally and externally. Every interaction matters, whether we are supporting educators, districts, students, or community members.
That’s why we have developed the ESC Region 11 CARES model as our commitment to providing outstanding service and recognizing staff who go above and beyond.
Our commitment to exceptional service & celebrating deserving ESC staff
What is ESC Region 11 CARES? It is the model of the core values that drive our approach to customer service:
- Consistent (Quality) Service and Communication
We ensure reliable, high-quality service and clear, timely communication in every interaction.
- Accountability
We take ownership of our work, follow through on commitments, and uphold the highest standards of service.
- Responsiveness
We actively listen, address needs promptly, and provide solutions with efficiency and care.
- Exceptional Experience
We go beyond expectations to create positive, memorable experiences for those we serve.
- Solution-Focused
We approach every challenge with a problem-solving mindset, striving to provide innovative and effective solutions.
Have you received excellent service? Let us know!
At ESC Region 11, we take pride in delivering exceptional service, and we want to recognize team members who go above and beyond. If you’ve had a great experience with an ESC Region 11 staff member, we’d love to hear about it!
Submit a recognition to celebrate an outstanding employee who made a difference. Your feedback helps us acknowledge and reward excellence within our team.
Our latest award recipients!
